Important notice – February 2026

The Very Group (including Shop Direct Home Shopping Limited) is upgrading its core finance system in February 2026.

This will not affect your access to Columbus, but some changes will apply from March 2026.

Some document formats will change, including Statement Numbers and Supplier Account Adjustment (SAA) numbers.

Tax invoices will no longer be emailed in Excel and will instead be available to you directly in Columbus.

There will be no change to payment dates unless you have been contacted directly by your Very Group representative to agree otherwise. Purchase Order (PO) numbers will remain the same.

All suppliers have been emailed a summary of these changes, including instructions for whitelisting Very Group email addresses.

Please be aware, we are updating the system from Sat 28th Feb. Some documents may have a couple of days delay before they are available.

Thank you for your cooperation during this change.

Important Information

As a Self-Billing Supplier, it is your responsibility to reconcile your payments. Your documents are available each Monday and will show all items received the previous week. Access the self-billing portal in the week following delivery to view your latest statement.

Any discrepancies should be raised with the AP team as soon as possible and no later than 28 days after goods receipt.

Payment Terms

Please note: Agreed payment terms commence from the generation of the self-bill tax invoice (Friday of the delivery week). Payments will be made on the next available run.

Supplier Obligations

Accept invoices raised by Shop Direct Home Shopping Limited.
Not raise sales invoices for transactions covered by the self-billing agreement.
Notify Shop Direct Home Shopping if:

VAT registration number changes
VAT registration ceases
Business or part of business is sold

Need Help?

For any queries, please refer to the FAQs first.

If you cannot find an answer, email us:

Payment Query Deduction Query Logon/Password Query Quantity Query Returns Query ARADJ Query

Thank you for following the above guidelines. Queries that do not follow this format may require additional information, causing a delay.

The Very Group