Important Information

As a Self-Billing Supplier, it is your responsibility to reconcile your payments. Your documents are available each Monday and will show all items received the previous week. Access the self-billing portal in the week following delivery to view your latest statement.

Any discrepancies should be raised with the AP team as soon as possible and no later than 28 days after goods receipt.

Payment Terms

Please note: Agreed payment terms commence from the generation of the self-bill tax invoice (Friday of the delivery week). Payments will be made on the next available run.

Supplier Obligations

Accept invoices raised by Shop Direct Home Shopping Limited.
Not raise sales invoices for transactions covered by the self-billing agreement.
Notify Shop Direct Home Shopping if:

VAT registration number changes
VAT registration ceases
Business or part of business is sold

Need Help?

For any queries, please refer to the FAQs first.

If you cannot find an answer, email us:

Payment Query Deduction Query Logon/Password Query Quantity Query Returns Query ARADJ Query

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